Shipping and Returns
At Grevillea Food & Wines, we stand behind the quality of our wines and service. If you receive a faulty product or the wrong item, we are happy to offer a full refund or replacement, excluding shipping costs.
Eligibility for Return
• You must contact us within 7 days of receiving your order.
• The item must be unopened and in its original packaging.
• We do not accept returns or refunds for a change of mind.
Refund or Replacement Options
• You may choose between a full refund (excluding shipping) or a replacement item.
Return Process
1. Email us first at babu@grevilleawines.com.au to initiate the return.
2. Once approved, you may send the item back to us.
3. Customers are responsible for return shipping costs.
Return Address
Grevillea Wines Pty Ltd
C/O 444 Jones Street
Ultimo NSW 2007
Australia
Contact Us
• Phone: 0401 236 444
• Email: babu@grevilleawines.com.au